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Common queries answered

Frequently asked Questions

Most orders are shipped within 24 hours.

Standard UPSL Delivery for orders will normally be delivered within 3-4 days, except for rural areas.

Express Next-Day Delivery is available at Checkout. Delivery is usually time is next business day by 7pm or before, based on area.

Items purchased and returned, unopened, in its original condition and packaging, can be exchanged for another item of the same value. Items over the value, the value will be applied against the new item.

Shipping address can be changed in My Account under Cart in the menu bar or from this LINK

Orders shipped through UPSL can be tracked Here

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If you entered an incorrect address during the ordering process, and payment is complete. You can contact us via the Get in touch with us form to the right after correcting your shipping address, and within one hour after payment was completed. After one hour you are advised to contact us via Phone: 312-6818

At the moment we only ship within Trinidad and Tobago.

However, based on the order we may use shipping services to facilitate delivery. Contact us using the form on the right.

Due to the contents and size of certain items like TVs, Home Theaters and Projector Screens, ect., these items will be shipped in their individual boxes. An order with small light items will be placed in one package or box.

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